FAQ: rain guarantee?
What if it rains after I get my windows cleaned?
1st don’t worry all of our window cleaning packages have at least a 24hr rain guarantee. Interesting fact many people seem to confuse their houses with their cars. Unlike vehicles, whose nice car wash will definitely be ruined by driving around on wet and dirty roads, your house stays put. When your windows are dirty and it rains, they definitely will look worse afterwards. However, when CLEAN windows are rained on, the rain water does not carry any dirt, minerals, or calcium with it as groundwater does. It will simply dry and any marks left on there will be barely noticeable.
How can I be so confident? In 8 years of business, I've only ever had to return 1 times to touch up windows after the rain. You see there ARE some situations in which rain can cause the windows to look worse for example: rains with high winds blowing dirt onto lower windows, a dirty roof or leaky awning dripping dirt onto glass from above, oxidation on old window frames or siding washing off on the glass, etc. So, in some cases the wise decision is definitely to reschedule. However, for most jobs, in especially where the majority of windows are under an overhang or porch, there is no need to panic.
We promise to return and touch up any windows that were affected by the rain. Keep your scheduled appointment and you can be confident they'll look great once our beautiful weather returns!